Africa aims to crack $300bn business process outsourcing market
The business process outsourcing industry, valued at more than $300bn globally according to market research firm Grant View Research, has traditionally been dominated by countries such as India, which offers lower labour costs than western markets alongside a vibrant digital ecosystem. BPO involves hiring external service providers to handle specific business functions, allowing companies to focus on their core competencies. A growing number of African countries are now looking to […]
